Shipping Policy
PROCESSING TIME
+ All orders are processed within 1–3 business days (excluding weekends and holidays).
+ You’ll receive a confirmation email with tracking information once your order has shipped.
+ Please allow additional time during high-volume periods (sales, holidays).
+ Orders ship out from Los Angeles, California.
DOMESTIC SHIPPING (UNITED STATES)
+ Free Standard Shipping on all U.S. orders over $50 (before tax & after discounts).
+ Orders under $50 ship at a flat rate of $6.
+ Standard shipping typically takes 3–4 business days depending on your location.
+ Domestic Orders are usually shipped via USPS & UPS.
INTERNATIONAL SHIPPING (OUTIDE U.S.)
+ We offer a flat international shipping rate of $20 USD.
+ Delivery usually takes 7–21 business days, depending on destination.
+ Customers are responsible for any customs duties, VAT, or import taxes charged by their country.
+ International Orders are usually shipped via Global Post, USPS, & UPS.
ORDER TRACKING
+ Once your order ships, you’ll receive an email with a tracking number.
+ Please allow up to 24 hours for tracking updates to appear.
SHIPPING ADDRESS / DELIVERY
+ Please double-check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
+ If your package is marked delivered but you haven’t received it, please contact your local post office or carrier before reaching out to us.
LOST / DAMAGED PACKAGES
+ We are not liable for packages lost or damaged in transit. If this happens, please contact the carrier directly.
+ If you need assistance with a claim, reach out to us at info@2ful.com and we’ll do our best to help.